TERMS AND CONDITIONS
ACCEPTANCE OF TERMS
All services provided by Advantage, Inc. are subject to Terms and Conditions of use. By viewing or using
this web site, yourself and the entity you represent (collectively hereinafter referred to as "you") agree to be bound by all the Terms and Conditions as stated below without modification. If for any reason you do not agree with the Terms and Conditions as stated below, please do not access this site.
CHANGE OF TERMS
Advantage, Inc. reserves the right to change the Terms and Conditions at any time and these changes or
additions become effective immediately as they become available on
advantagemailinginc.com. Advantage, Inc. does not assume the obligation to
notify you of any changes to the Terms and Conditions. You are responsible for
reviewing the Terms and Conditions for any changes and continued use of this site
constitutes your consent to these changes.
INDEMNITY
You agree to indemnify and hold Advantage, Inc., its parent and affiliate companies, and their respective
officers, harmless from any and all claims, including reasonable attorneys' fees, arising
out of your breach of any of these Terms and Conditions or in connection with your use
of this site.
COPYRIGHT Advantagemailinginc.com. and all of its content are
protected by copyright laws of the United States and international treaty provisions. ©
2006 Advantage, Inc. All rights reserved. This web site, trademark and
associated logos, may not, in part or in whole, be copied, imitated, reproduced, modified,
transmitted, translated, distributed, adapted or disassembled in any fashion without
expressed written permission of Advantage, Inc.
Copyright laws also pertain to
the content you submit to Advantage, Inc. Unlicensed or misuse of copyrighted
material from books, magazines, newspapers, photographs, web content, writers, artists,
composers, publishers, and other authors is strictly prohibited. Advantage, Inc.
will not assume the responsibility of checking the content of client submitted materials
for copyright violations.
Therefore, Advantage, Inc. will not be held
accountable for any illegal use of copyrighted material by its clients.
CUSTOMER
CONTENT
You, as the consumer, understand and agree that all content/information
(including but not limited to text, graphics, information and messages) are the
responsibility of the sender of that content/information and not Advantage, Inc.
Furthermore, you are responsible for all information and content that you acquire and/or
use from the advantagemailinginc.com
In addition, you agree to abide by all rules and
regulations pertaining to on-line decency and appropriate and acceptable content.
This
means that you agree to the following with regards to any product coming from
Advantage, Inc.:
You will not upload, post or send any content to Advantage
Mailing, Inc. containing adult or child pornography, or anything indecent, lewd, or
obscene; material that threatens to kidnap or injure anyone, threatens to damage the
reputation of anyone or harm their personal property, threatens to accuse anyone of a
crime, threatens to announce that a person has violated law/s of the United States, or
threatens blackmail; encourages or suggests forcible resistance to any law of the United
States, insurrection, or treason; includes fraudulent, libelous or hurtful remarks directed at
any other person or business; or infringes upon the intellectual property rights of
Advantage, Inc. or any other party.
SERVICE AGREEMENT
Advantage
Mailing, Inc. reserves the right to remove or refuse service to anyone that violates the
Terms and Conditions agreement or may otherwise be considered unlawful or
objectionable. In addition, you agree that content and or information obtained by
Advantage, Inc. may be kept and disclosed if Advantage, Inc. is required
to do so by law, or if Advantage, Inc. believes, in good faith, that it is necessary
to disclose such content in order to comply with any legal proceeding or processes;
uphold or enforce the terms of our services; respond to any claims that the content or
information is or may be in violation of the rights of another party; that the content or
information may be objectionable or offensive; or that the content/information is
necessary to protect the rights or property of the public or Advantage, Inc. in anyway.
ESTIMATES
Advantage, Inc. estimates are valid for 30 days unless
specified. Estimates are based on the cost of labor, materials and postage. If changes
occur in cost of materials, labor, or other costs prior to acceptance, we reserve the right to
change the price quoted. Subsequent orders will be subject to price revisions, if
necessary. Estimates do not include applicable taxes, shipping costs or deliveries unless
specifically stated.
PAYMENT
Payment by check, credit card (VISA/MC/Amex) or
money order for all material and services is due in full upon receipt of invoice. No orders
will be mailed until full postage payment and signed approval have been received.
Returned checks will be charged $25.
SUBMISSION OF ARTWORK OR
GRAPHICS
Images, designs and artwork must be submitted in CMYK format for print work.
Advantage, Inc. cannot be held responsible for any color shift that may occur in
conversions to CMYK. Images, designs and artwork must be submitted with a minimum
of 300 DPI and CMYK color mode. Customer provided artwork may vary in quality,
therefore, Advantage, Inc. cannot be held responsible for pixilated, blurry or
distorted images.
COLOR PROOFING & MATCHING
Advantage, Inc.
cannot be held responsible for matching colors or ink densities on screen proofs approved
by customers. Screen proofs can be used to help display layout, text
accuracy, and image
placement and proportion, but not color or density.
Advantage, Inc. will make
every effort to match the gradient density of each color, however, we cannot be held
responsible for the final appearance of a color. The appearance of printed colors may be
affected by UV coating, therefore, Advantage, Inc. cannot be held responsible
for final color appearance of UV-coated product/s.
PROOFS
It is the client's
responsibility to review the final proof and layout of all orders prior to actual printing.
Once the final proof has been approved by the client, no further changes can be made to
that order. No changes may be made an order without PROOF submission; this includes
changes to bindery and shipping. Please review the final proof carefully prior to
approving your order. Advantage, Inc. will not accept responsibility for
typographical errors, errors in spelling, grammar, punctuation, graphics, fonts or content.
Advantage, Inc. will not be held responsible for client errors in finished product
sizes, wrong cuts, or missing or incorrect folds.
ORDER CANCELLATION
Prior
to proof approval, Advantage, Inc. allows customers to cancel orders. Orders
placed without proofs can not be cancelled a data processing fees may
apply.
Cancellation requests must be submitted in writing to your Account Manager
please contact them for more details. We will inform you of any charges depending on
the stage of the order.
Cancellation fees will be calculated based on the on the stage of
the order and whether a proof was created.
Orders left on hold over 90 days will
automatically be cancelled.
The cost of proofs plus and cancellation fees will be
subtracted from the total refund.
NO CANCELLATIONS ON ORDERS PLACED
WITHOUT PROOF SUBMISSION.
RETURNS AND REFUNDS
Customer orders
have no re-sale value. Therefore, ALL SALES ARE FINAL. If the error is verifiably due
to Advantage, Inc., we will re-print the order at our cost. Any defect/s discovered
in your shipment must be reported to Advantage, Inc. within 10 days of your
order's receipt. To qualify for a free replacement order, you must return your entire
product (at your own expense) within 15 days from the time THE product was delivered.
All Charges related to expedited orders (rush printing or shipping) are NON
REFUNDABLE UNLESS UPS FAILS DELIVERY OR DELIVERS DAMAGED
PRODUCT. THERE WILL BE A 10% CHARGE TO ALL CHANGES TO AN ORDER
RESULTING IN A CREDIT.
SHIPPING AND DELIVERY OF
PRODUCTS
Advantage, Inc. always strive to avoid any delays in production or shipping, however, we will not be held responsible for any consequences or damages due
to delayed production or delivery. Our shipment and delivery dates are based upon
estimates provided by our shipment suppliers. Advantage, Inc. will not be
responsible for delays in shipments due to shipping 3rd party delays, international
customs issues, weather conditions or any other circumstances beyond our control.
However, unexpected production or shipment delays may occur as a result of technical
problems or equipment malfunction or failure. Rush charges/fees will be refunded or
waived by Advantage, Inc., where applicable, for a delay caused by technical
difficulty. However, order cancellations will not be allowed due to technical difficulty.
SHIPPING ERRORS & LOST PACKAGES
In order to file a lost or damaged claim
the following must apply:
Claims can only be placed within 30 days from order
shipment. Advantage, Inc. cannot be held responsible for shipping errors, delays
or lost or damaged products due to 3rd party errors.
If customer supplies the wrong
address causing an order not to be delivered on time, Advantage, Inc. will reship
the package (to the corrected address) with an additional shipping fee for the re-shipment.
Please contact your Account Manager for more information.
LIMITATIONS &
LIABILITY
YOUR LIABILITY IS LIMITED TO YOUR SELLING PRICE OF THE
ITEM AND SHALL NOT INCLUDE ANY CONSEQUENTIAL DAMAGES OR
DAMAGES FOR PROFIT LOST. WE HAVE THE RIGHT TO HOLD CUSTOMER
PROPERTY (a lien) AS SECURITY FOR UNPAID BILLS.
Advantage, Inc. reserves the right to refuse service to any party for any reason it deems fit.
PLEASE NOTE: ANY SUPPLIED MEDIA WILL NOT BE RETURNED. PLEASE DO NOT SEND ANY ORIGINAL MEDIA.